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To cover the costs of cleaning & restoring the room to a smoke-free condition, a $250 USD cleaning fee will be applied to any guest room that smells of smoke at the time of departure.
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Friendly service, clean rooms, comfortable surroundings, every time. If you're not satisfied, we don't expect you to pay. That's our commitment & your guarantee. That's 100% Hampton.
Our 100% Hampton Guarantee® is boldly etched on our front desk so that it is constantly visible to our employees and our guests. Our guarantee epitomizes the pride we take in our brand, our hotels and our service to you, our guest. We'll do whatever it takes to make our guests feel welcome, relaxed and completely comfortable.