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Hampton by Hilton

Pre-existing Certificates

If you already have a Reward Certificate, you can use this site to search for Reward Availability using your travel criteria. Then you will need to call the Hilton Honors Customer Service Center to book your reservation using the existing Certificate ID number.

Hilton Honors Customer Service Centers


United States/Canada

Hilton Honors Customer Service Center
P.O. Box 9003, Addison, TX 75001-9003 U.S.A.

Telephone:
(Mon.-Fri. 6:30 a.m.-12:00 a.m. CST
Sat.-Sun. 8:30 a.m.-5:00 p.m. CST)
Toll Free Inside the U.S. and Canada +1 (800) 548-8690
Outside the U.S. +1 (972) 788-0878
Fax: +1 (972) 788-1818
Email: hhonors@hilton.com

For reward requests only:
Hilton Honors Customer Service Center
Attn: Reward Requests
P.O. Box 9025
Addison, TX 75001-9025 U.S.A.
Fax: +1 (972) 490-3870


Asia/Pacific

Hilton Honors Customer Service Centre
100 Beach Road, Unit #12-09, Shaw Towers
Singapore 189-702

Telephone: +(65) 6-295-9023 Mon.-Fri. (8 a.m.-6 p.m.)
Fax: +(65) 6-295-2036
Email: AsiaHHonors@hilton.com


Japan

Hilton Honors Customer Service Centre
Kowa Shiba Koen, Bldg. 5F,
1-1-11 Shiba Koen
Minato-ku, Tokyo 105-0011, Japan

Telephone: 0120-404088 (Mon.-Fri. 9 a.m.-6 p.m. (toll-free available from outside the Tokyo 03 area))
Tokyo: (03) 5405-7300
Fax: (03) 5405-7301
Email: hhonorsjp@hrwtokyo.hilton.co.jp


United Kingdom/Europe/Middle East/Africa

Hilton Honors Customer Service Centre
(Mon. - Fri., 7:30 a.m GMT- 5:30 p.m. GMT)
4 Cadogan Square, Cadogan Street
Glasgow, G2 7PH
United Kingdom

Email:
Glasgow Service Centre - glasgowhhonors@hilton.com
For Danish - hhonorsdk@hilton.com
For Finnish - hhonorsfi@hilton.com
For French - hhonorsfr@hilton.com
For German - hhonorsde@hilton.com
For Italian - hhonorsita@hilton.com
For Dutch - hhonorsnl@hilton.com
For Norwegian - hhonorsno@hilton.com
For Spanish - hhonorses@hilton.com
For Swedish - hhonorsse@hilton.com
For Turkish - hhonorstr@hilton.com

Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland and the United Kingdom

Telephone: (Mon. - Fri., 7:30 a.m GMT- 5:30 p.m. GMT)
00 800 44466677 (00 International Access Code)
Fax: +44 141 3041006
From UK: 0141 3041006

Other European Countries/Middle East/Africa

Telephone: (Mon. - Fri., 7:30 a.m GMT- 5:30 p.m. GMT)
+44 8705 HONORS (466677)
Fax: +44 141 3041006


México/Latin America/South America

Hilton Honors Customer Service Center
Ejercito Nacional #728-PH 4th Floor
Col. Polanco
México, D.F. 11560

Telephone: (Mon.-Fri. 9:00 a.m. - 6:00 p.m.)
From Mexico City / Latin America / South America +(52) 555-255-9061
Toll free (from Mexico) 01800 00 31400
Fax: +(52) 55-5254-7578
Email: MexicoHHonors@hilton.com